Insurance Factory, founded in 2002 by Sivaelango and Kamalaveni Sivaelango, is a family-owned and operated insurance agency built on trust, integrity, and a passion for helping people. With over 23 years of experience, we've grown from a small agency to a leading provider of insurance solutions in Coimbatore and beyond.

Privacy Policy

Effective Date: 02.09.2025

At Insurance Factory, your privacy and security are of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or use our website www.insurancefactory.in and the services we provide. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, contact details (email, phone number, address), date of birth, insurance policy details, payment information, and other information necessary for providing insurance services.
  • Non-Personal Information: Browser type, IP address, operating system, pages visited, and other analytics data. This helps us improve our website and services.

2. How We Use Your Information

We use the information collected for purposes including:

  • Providing and managing your insurance policies and services.
  • Processing claims, payments, and renewals.
  • Responding to inquiries and customer support requests.
  • Sending important updates, promotional offers, and newsletters (with your consent).
  • Improving our website, services, and user experience.

3. Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

  • With authorized insurance partners, agents, and service providers to facilitate our services.
  • To comply with legal obligations, regulations, or government requests.
  • In case of a business transfer, merger, or acquisition, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze trends, and track user activity. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or update your personal information.
  • Request the deletion of your personal information.
  • Opt-out of promotional communications.

To exercise these rights, please contact us at [elango@insurancefactory.in / 97905 46154].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: